PRIVACY STATEMENT Circus Rastelli NV 

This is the privacy statement of De Zalm, with registered office at Hoornzeelstraat 63, 3080 Tervuren and with company number 0466.031.451 (hereinafter “Circus Rastelli NV" named). 

For all questions and information, please contact us at privacy@rastelligroep.be. 

1. WHY THIS PRIVACY STATEMENT? 

This privacy statement aims to provide you with complete information about the processing of your personal data Circus Rastelli NV to provide. 

2. WHAT PERSONAL DATA DO WE PROCESS AND WHEN? 

Circus Rastelli NV is the controller and processes the following personal data of customers for a purchase in the shop in the context of its activities. 

• Name, address, place of residence, country, telephone number, e-mail address.
With every purchase Circus Rastelli NV we will process the above data. 

FOR WHAT PURPOSE DO WE PROCESS YOUR DATA? 

SERVICES 

Circus Rastelli NV processes personal data in the context of its services: 

• For sending or processing your purchase 
• For handling questions and complaints.
  ANALYZES & (MARKET) RESEARCH
  We can use your personal data for research and analysis, with the aim of providing the services of Circus Rastelli NV and its affiliates. We can also ask you if you want to participate in a no-obligation customer or market survey in order to improve our services. You decide whether you want to participate in this by giving explicit permission or not.
  REPORT
  Circus Rastelli NV processes customer data for statistical analysis and management reporting. Based on these analyzes and reports, decisions are made, products and services are evaluated and campaigns are examined to see if they are effective.
  Customer data is used for this at an aggregated level. Aggregated means that the data does not contain information about individual customers, but only information about certain groups based on purchase, location. 

CONTACT WITH CUSTOMER 

If you contact us or we contact you by e-mail, via social media, chat or in any other way, your data will be registered. This way employees can Circus Rastelli NV see later that there has been contact with you before and about what. This way we can help you faster and better. 

LEGAL OBLIGATION 

Circus Rastelli NV may be required by law or regulation to process your personal data and/or provide it to third parties. For example, when a competent authority such as the police requests this in the context of a criminal investigation. 

LEGITIMATE INTEREST 

Processed with the utmost respect for privacy Circus Rastelli NV personal data. 

DOES Circus Rastelli NV USE COOKIES? 

Circus Rastelli NV uses cookies when offering its services. What cookies are and from what types of cookies Circus Rastelli NV you use, you can read in the Cookie Statement.

HOW DO WE DEAL WITH YOUR DATA SECURITY? 

Circus Rastelli NV ensures appropriate technical and organizational security measures to protect the personal data against, among other things, loss, destruction or damage, unauthorized access or any other form of unlawful processing of your personal data. We do this, among other things, by taking physical and organizational measures for access security, shielding every desktop with a username and password and authorization management so that your data is not shared with all employees. Circus Rastelli NV can be viewed. But this also includes keeping software up-to-date and regularly testing our security measures. 

HOW LONG DO WE KEEP YOUR DATA? 

We store your data insofar as this is necessary for the realization of the purposes for which we process your data and no longer than permitted by law. The ultimate retention period differs per type of personal data. If you make a purchase in Circus Rastelli NV, we will keep your data in any case during the term of your order, or start date of your order, validity of your guarantee. After the retention period has expired, your personal data will be anonymized or deleted. 

DOES Circus Rastelli NV USE THIRD PARTY SERVICES WHEN PROCESSING DATA? 

Circus Rastelli NV uses services of other parties. This only happens after screening in the field of security and privacy and only after the company has signed an agreement regarding the use and protection of personal data. 

Activities involving third parties include: marketing, market research, advertising and advertising effectiveness analysis, web analytics and applications/saas services used in the context of recruitment and selection, member administration, customer service and marketing, mobile app. 

DOES Circus Rastelli NV PROVIDE DATA TO THIRD PARTIES? 

Circus Rastelli NV in principle does not provide or sell data to third parties. Circus Rastelli NV may, however, be required by law or regulation to process your personal data and/or provide it to third parties. For example, when a competent authority such as the police requests this in the context of a criminal investigation. 

HOW CAN YOU INFLUENCE THE PROCESSING OF YOUR 

PERSONAL DATA? 

A number of rights of data subjects are laid down in privacy legislation. Everyone has the right to view, correct or supplement his or her personal data, to have it erased,
request a limitation of the processing, have it transferred and can object to the processing of his or her personal data. Below is a brief explanation of the different rights. 

VIEW DATA 

You have the right to inspect your personal data and to receive a copy thereof. 

RECTIFICATION DATA 

You have the right to have your personal data corrected if they are incorrect and to have them supplemented if they are incomplete. 

DELETE DATA 

You can request to delete your personal data and this will be honored in the following cases: because the data is no longer necessary for the purposes for which it was collected or processed, because you withdraw your consent, because you have successfully objected to the processing, because the personal data has been processed unlawfully or to comply with a legal obligation. 

RESTRICTION OF PROCESSING 

You have the right to request and obtain the restriction of processing in a number of specific cases: during the period of contesting the accuracy of personal data and its verification, if the processing has turned out to be unlawful but you still do not want
that the data be erased, if Circus Rastelli NV no longer needs the data but you still need the data for a legal claim and when you have objected to the processing and are still waiting for the answer to the objection. You request, as it were, to mark the personal data (temporarily lock it) with the aim of limiting processing in the future. 

DATA PORTABILITY 

You have the right to have your data transferred. This allows you to request and receive a copy of your personal data that can be used, for example, by another service provider. The data will be provided in a structured, commonly used and machine-readable format. Think of an Excel file, CSV file or will be downloadable. This right only applies if the processing of the data is based on consent or an agreement and if the processing is carried out via automated procedures. 

OBJECT TO PROCESSING 

You always have the right to object to the processing of your personal data on grounds relating to your specific situation, if the processing of your personal data is carried out on the basis of a task carried out in the public interest or if the processing is necessary for the protection of the legitimate interests of Circus Rastelli NV and when your interests outweigh the interests of Circus Rastelli NV. When your personal data is processed for direct marketing purposes, you may always object to this processing as well as to profiling related to direct marketing. If you want to make use of one of your rights, you can do so as follows. You can send your request by e-mail to info@rastelligroep.be. Or you can send a request by post to: 

CIRCUS RASTELLI NV
Attn Privacy Care
HORNZEEL STREET 63
3080 TERVUREN

When submitting your request, always state which request it concerns: “access request”, “rectification request”, etc. and state your name, address and telephone number. We will send you an email for verification Circus Rastelli NV specified e-mail address with the invitation to confirm your request via the attached link. 

If you believe that the processing of your personal data violates the law
to the protection of privacy, you also have the right to lodge a complaint
submit to the data protection authority via the online complaint form (https://www.dataprotectionauthority.be/request-klacht-filen) or by registered letter to: 

Data Protection Authority Drukpersstraat 35
1000 Brussels
Phone: +32 2 274 48 00 Email: contact@apd-gba.be 

Circus Rastelli NV reserves the right to change this privacy statement at any time Circus Rastelli NV inform its customers of this via its website or via email.